Muscat, September 14, 2026: Multiple government digital services and systems in Oman experienced temporary disruptions on Monday.
- The Ministry of Transport, Communications and Information Technology reported that components of the operational environment were affected by a limited power outage.
- Technical teams are currently working to restore and stabilize services.
- Access to some government digital services may be limited or temporarily interrupted during this technical period.
The Ministry of Transport, Communications and Information Technology is coordinating with relevant government institutions and service providers to ensure the continuity and operational stability of digital government services.
No specific list of affected portals, apps, or departments has been released, nor has a restoration deadline been established. According to 2026 data from the Indian Embassy in Muscat, there are 674,950 Indian residents in Oman, including 526,496 on work visas. These individuals rely heavily on Omani digital systems for employment permits, registrations, renewals, payments, and business services.
The ministry advises that residents should not rely on unofficial messages regarding visa, labour, or residency status. Users encountering errors after payments are advised to refrain from repeating transactions, to keep proof of payment such as reference numbers and screenshots, and to verify status once services are restored.
For general enquiries, the ministry can be reached at +968 24685000, while the call centre for communication and information technology services is available at +968 80077777 during official working hours, or via email at info@mtcit.gov.om. These technical issues are separate from Embassy services. For urgent Indian welfare cases, such as salary disputes or medical emergencies, the Indian Embassy in Muscat operates a 24x7 toll-free community welfare helpline at 80071234, and a consular WhatsApp number at +968 98282270.
