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If you believe Arab Times UAE has published something inaccurate, unfair or in breach of our published standards, this is how to raise it and what happens next.
Email hello@gulfhindi.com with "Complaint" in the subject line, and include:
We acknowledge every complaint within two working days.
The complaint is investigated by the Chief Editor, who is not involved in advertising or commercial decisions. We review the article, the sources behind it and the editing decisions taken.
You will receive a written decision within seven working days of acknowledgement. If the complaint is complex enough to need longer, we tell you why and give you a date.
If the complaint is upheld, we will do one or more of the following, and tell you which:
If the complaint is not upheld, we explain why in writing.
Under India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, the Grievance Officer for Arab Times UAE is:
Lov Singh, Founder and Chief Editor DigiAud OPC Private Limited RR Sanchar Nagar, Tower 6, Flat 301, Danapur, Patna 801105, Bihar, India Email: hello@gulfhindi.com
Grievances are acknowledged within 24 hours of receipt and disposed of within 15 days, in line with those rules.
Legal correspondence, takedown notices and copyright claims should be sent to the same address. Copyright claims are handled under our Copyright Policy.